Infact supports Responsible Finance: Advancing fair credit access

We’re excited to announce that Infact is a member supporter of Responsible Finance, the national membership body for Community Development Finance Institutions (CDFIs) in the UK. This collaboration reflects our shared commitment to creating a fairer financial system and ensuring that responsible lending reaches those who need it most.

Why this matters

Responsible Finance represents over 50 CDFIs united by their mission to increase access to fair and responsible finance, particularly for those excluded from mainstream services. Their members are Community Development Finance Institutions (CDFIs) who serve as vital alternatives to high-cost credit and support financial inclusion across the UK.

Our support of Responsible Finance reinforces our mission to drive better lending outcomes through more accurate, real-time credit data. While traditional credit bureaus often rely on outdated information and legacy systems that can exclude certain demographics, our modern approach helps responsible lenders make more informed decisions about the customers they serve.

Supporting responsible lenders

Many Responsible Finance members face unique challenges when assessing creditworthiness for their customers. Traditional credit scoring models may not capture the full picture for people rebuilding their credit, those new to the UK, or individuals with thin credit files. Our real-time credit reporting and affordability assessment tools can help these lenders:

• Better identify creditworthy customers who might be overlooked by traditional systems

• Reduce reliance on address-based matching that can exclude renters and mobile populations

• Make more informed affordability assessments using comprehensive, up-to-date data

• Prevent over-indebtedness through real-time visibility of loan stacking and emerging risks

We’re delighted that Infact have joined Responsible Finance as a supporter. Through their innovative credit bureau which provides accurate, real-time data, they have enabled our member CDFIs such as Fair For You to increase their approval rates, without compromising risk, thereby increasing their ability to provide fair and responsible loans to those not able to access credit from mainstream providers.

- Matt Woodcock, Membership Director at Responsible Finance

Building a fairer financial system 

By collaborating with Responsible Finance, we’re committing to support the growth of community development finance and the organisations that prevent people from turning to illegal money lenders or falling into unmanageable debt. Our technology can help these vital organisations scale their impact while maintaining their commitment to responsible lending practices.

Our collaboration also aligns with our broader mission to modernise the UK’s credit information infrastructure. As regulatory changes like the FCA’s Credit Information Market Study reforms take shape, having a modern, inclusive alternative to legacy systems becomes increasingly important.

Looking forward

We look forward to working alongside Responsible Finance’s network of members, learning from their expertise in serving underserved communities, and exploring how our technology can better support their mission. Together, we can help build a financial system where no viable business is left unsupported and no person is forced into unacceptable hardship.